Skip To The Main Content

04.21.15 Data from Medicare.gov Hospital Compare

Timely and effective Care     Data collection period 7/1/2013 through 6/30/2014
These measures show how often hospitals provide care that research shows gets the best results for patients with certain conditions. This information can help you compare which hospitals give recommended care most often as part of the overall care they provide to patients.

Heart Attack Care    

MetroWest Medical Center

Massachusetts Average

National Average

Average number of minutes before outpatients with chest pain or possible heart attack who needed specialized care were transferred to another hospital
A lower number of minutes is better

Not Available

56 Minutes

58 Minutes

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
A lower number of minutes is better

2 Minutes

8 Minutes

7 Minutes

Outpatients with chest pain or possible heart attack who got drugs to break up blood clots within 30 minutes of arrival
Higher percentages are better

Not Available

73%

60%

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Higher percentages are better

97%

98%

97%

Heart attack patients who got drugs to break up blood clots  within 30 minutes of arrival
Higher percentages are better

Not Available

67%

57%

Heart attack patients given PCI within 90 minutes of arrival
Higher percentages are better

100%

96%

96%


Effective Heart Attack Care         Data collection period 7/1/2013 through 6/30/2014

MetroWest Medical Center

Massachusetts Average

National Average

Heart attack patients given aspirin at discharge
Higher percentages are better

99%

100%

99%

Heart attack patients given a prescription for a statin at discharge
Higher percentages are better

99%

99%

99%


Effective Heart Failure Care   Data collection period 7/1/2013 through 6/30/2014

MetroWest Medical Center

Massachusetts Average

National Average

Heart failure patients given discharge instructions
Higher percentages are better

91%

97%

95%

Heart failure patients given an evaluation of left ventricular systolic (LVS) function
Higher percentages are better

99%

100%

99%

Heart failure patients given ACE inhibitor or ARB for left ventricular systolic dysfunction (LVSD)
Higher percentages are better

93%

97%

97%


Effective Pneumonia Care   Data collection period 7/1/2013 through 6/30/2014

MetroWest Medical Center

Massachusetts Average

National Average

Pneumonia patients given the most appropriate initial antibiotic(s)
Higher percentages are better

99%

98%

96%


Timely Surgical Care   Data collection period 7/1/2013 through 6/30/2014

MetroWest Medical Center

Massachusetts Average

National Average

Outpatients having surgery who got an antibiotic at the right time (within one hour before surgery)
Higher percentages are better

99%

98%

98%

Surgery patients who were given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Higher percentages are better

99%

99%

99%

Surgery patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Higher percentages are better

100%

99%

98%

Patients who got treatment at the right time (within 24 hours before or after their surgery) to help prevent blood clots after certain types of surgery
Higher percentages are better

98%

99%

99%


Effective Surgical Care   Data collection period 7/1/2013 through 6/30/2014

MetroWest Medical Center

Massachusetts Average

National Average

Outpatients having surgery who got the right kind of antibiotic
Higher percentages are better

98%

98%

98%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on the beta blockers during the period just before and after their surgery
Higher percentages are better

99%

99%

98%

Surgery patients who were given the right kind of antibiotic to help prevent infection
Higher percentages are better

99%

99%

99%

MetroWest Medical Center

Massachusetts Average

National Average

Heart surgery patients whose blood sugar (blood glucose) is kept under good control in the days right after surgery
Higher percentages are better

Not Available

Not Available

Not Available

Surgery patients whose urinary catheters were removed on the first or second day after surgery
Higher percentages are better

99%

98%

98%

Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal by the end of surgery
Higher percentages are better

100%

100%

100%



Emergency Department Care   Data collection period 7/1/2013 through 6/30/2014

Timely and effective care in hospital emergency departments is essential for good patient outcomes. Delays before receiving care in the emergency department can reduce the quality of care and increase risks and discomfort for patients with serious illnesses or injuries. Waiting times at different hospitals can vary widely, depending on the number of patients seen, staffing levels, efficiency, admitting procedures, or the availability of inpatient beds.

MetroWest Medical Center

Massachusetts Average

National Average

Average time patients spent in the emergency department, before they were admitted to the hospital as an inpatient
A lower number of minutes is better

317 Minutes

Not Available

253 Minutes

Average time patients spent in the emergency department, after the doctor decided to admit them as an inpatient before leaving the emergency department for their inpatient room
A lower number of minutes is better

113 Minutes

        Not Available

83 Minutes

MetroWest Medical Center

Massachusetts Average

National Average

Average time patients spent in the emergency department before being sent home
A lower number of minutes is better

142 Minutes

Not Available

136 Minutes

Average time patients spent in the emergency department before they were seen by a healthcare professional
A lower number of minutes is better

32 Minutes

Not Available

24 Minutes

Average time patients who came to the emergency department with broken bones had to wait before receiving pain medication
A lower number of minutes is better

37 Minutes

57 Minutes

54 Minutes

Percentage of patients who left the emergency department before being seen
Lower percentages are better

1%

2%

2%

Percentage of patients who came to the emergency department with stroke symptoms who received brain scan results within 45 minutes of arrival
Higher percentages are better

77%

72%

63%



Preventive Care    Data collection period  10/1/2013 through 3/31/2014

Hospitals and healthcare providers play a crucial role in promoting, providing and educating patients about preventive services and screenings and maintaining the health of their communities. Many diseases are preventable through immunizations, screenings, treatment, and lifestyle changes. The information below shows how well the hospitals you selected are providing preventive services.

MetroWest Medical Center

Massachusetts Average

National Average

Patients assessed and given influenza vaccination
Higher percentages are better

96%

94%

93%

Healthcare workers  given influenza vaccination
Higher percentages are better

71%

85%

79%



Stroke Care   Data collection period  07/1/2013 through 6/30/2014

A stroke, sometimes called a "brain attack," occurs when blood flow to the brain is interrupted. When a stroke occurs, brain cells in the immediate area begin to die because they stop getting the oxygen and nutrients they need to function. There are two major kinds of stroke:

  • An ischemic stroke is caused by a blood clot that blocks or plugs a blood vessel or artery in the brain.
  • A hemorrhagic stroke is caused by a blood vessel in the brain that breaks and bleeds into the brain.

Strokes can cause a loss of the ability to speak, memory problems, or paralysis on one side of the body. Getting the right care at the right time can help reduce the risk of complications and another stroke. These measures show some of the standards of stroke care that hospitals should follow, for adults who have had a stroke.

MetroWest Medical Center

Massachusetts Average

National Average

Ischemic stroke patients who got medicine to break up a clot within 3 hours after symptoms started.
 Higher percentages are better

82%

79%

76%

Ischemic stroke patients who received medicine known to prevent complications caused by blood clots within 2 days of arriving at the hospital.
 Higher percentages are better

98%

99%

98%

Ischemic or hemorrhagic stroke patients who received treatment to keep blood clots from forming anywhere in the body within 2 days of arriving at the hospital
Higher percentages are better

95%

95%

96%


Effective Stroke Care

MetroWest Medical Center

Massachusetts Average

National Average

Ischemic stroke patients who received a prescription for medicine known to prevent complications caused by blood clots before discharge
Higher percentages are better

99%

100%

99%

Ischemic stroke patients with a type of irregular heartbeat who were given a prescription for a blood thinner at discharge
Higher percentages are better

100%

97%

96%

Ischemic stroke patients needing medicine to lower cholesterol, who were given a prescription for this medicine before discharge
Higher percentages are better

 

94%

96%

96%

Ischemic or hemorrhagic stroke patients or caregivers who received written educational materials about stroke care and prevention during the hospital stay
Higher percentages are better

84%

88%

92%

Ischemic or hemorrhagic stroke patients who were evaluated for rehabilitation services
Higher percentages are better

99%

97%

98%



Blood Clot Prevention and Treatment   Data collection period   07/1/2013 through 6/30/2014

Because hospital patients often have to stay in bed for long periods of time, any patient who is admitted to the hospital is at increased risk of developing a blood clot in the veins (known as venous thromboembolism). Blood clots can break off and travel to other parts of the body and cause serious problems, even death. Fortunately, there are safe, effective, and proven methods to prevent blood clots or to treat them when they occur.

The measures listed below show how well hospitals are providing recommended care known to prevent or treat blood clots and how often blood clots occur that could have been prevented.

MetroWest Medical Center

Massachusetts Average

National Average

Patients who got treatment to prevent blood clots on the day of or day after hospital admission or surgery
Higher percentages are better

95%

91%

90%

Patients who got treatment to prevent blood clots on the day of or day after being admitted to the intensive care unit (ICU)
Higher percentages are better

98%

95%

95%

Patients who developed a blood clot while in the hospital who did not get treatment that could have prevented it
Lower percentages are better

Not Available

5%

7%


Blood Clot Treatment

MetroWest Medical Center

Massachusetts Average

National Average

Patients with blood clots who got the recommended treatment, which includes using two different blood thinner medicines at the same time
Higher percentages are better

100%

97%

95%

Patients with blood clots who were treated with an intravenous blood thinner, and then were checked to determine if the blood thinner was putting the patient at an increased risk of bleeding
Higher percentages are better

100%

96%

99%

Patients with blood clots who were discharged on a blood thinner medicine and received written instructions about that medicine
Higher percentages are better

84%

83%

85%



Pregnancy and delivery care    
Data collection period   7/1/2010 through 6/30/2013
By providing care to pregnant women that follows best practices, hospitals and doctors can improve chances for a safe delivery and a healthy baby.
This measure shows the percentage of pregnant women who had elective deliveries 1-3 weeks early (either vaginally or by C-section) whose early deliveries were not medically necessary. Higher numbers may indicate that hospitals aren’t doing enough to discourage this unsafe practice

MetroWest Medical Center

Massachusetts Average

National Average

Percent of newborns whose deliveries were scheduled too early (1-3 weeks early), when a scheduled delivery was not medically necessary
Lower percentages are better

0%

2%

4%



Survey of patents’ experiences    
Data collection period   7/1/2013 through 6/30/2014
HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) is a national survey that asks patients about their experiences during a recent hospital stay. Use the results shown here to compare hospitals based on eleven important  hospital  quality.

MetroWest Medical Center

Massachusetts Average

National Average

Patient survey summary star rating. More stars are better.

 

***

 

 

Patients who reported that their nurses "Always" communicated well

77%

79%

79%

Patients who reported that their doctors "Always" communicated well

79%

80%

82%

Patients who reported that they "Always" received help as soon as they wanted

62%

66%

68%

Patients who reported that their pain was "Always" well controlled

70%

70%

71%

Patients who reported that staff "Always" explained about medicines before giving it to them

61%

64%

65%

Patients who reported that their room and bathroom were "Always" clean

66%

73%

74%

Patients who reported that the area around their room was "Always" quiet at night

53%

52%

62%

Patients who reported that YES, they were given information about what to do during their recovery at home

89%

87%

86%

Patients who "Strongly Agree" they understood their care when they left the hospital

46%

52%

52%

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)

67%

69%

71%

Patients who reported YES, they would definitely recommend the hospital

68%

73%

71%

FYH

MetroWest Medical Center provides advanced medicine and personalized care, right here in your community.

Click here to read our Community Newsletter

heartvascular

The Center for Heart & Vascular Services. At the forefront of heart and vascular disease for more than 25 years.

Learn More

inquicker-metrowestmedicalcenter-widget-230x200_2014_v1r1