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Hospice care is a benefit that provides palliative and compassionate care in the final stages of a life limiting or terminal illness. We maintain the philosophy that every person deserves to live each moment of life with respect and dignity.

Our mission is to support the patient in their own home, or in an environment of their choosing, surrounded by the people and things they love. We feel privileged to assist with this stage of life’s journey.

We achieve this through a highly trained team of...

  • Physicians
  • Nurses
  • Social Workers
  • Chaplains
  • Home Health Aides
  • Volunteers

...all of whom provide medical care and support to the patient and caregivers. We emphasize the quality of life, rather than the remaining length of life, and we neither hasten nor postpone death. We affirm life and regard dying as a natural process. We focus on providing a holistic approach to treating the needs of the patient, their families and caregivers.

The Hospice Team at MetroWest is available to provide this care and support 7 days a week, 24 hours a day.

Hospice Volunteer Information

Hospice volunteers are an important component of a caring and compassionate hospice team at MetroWest HomeCare & Hospice. There's a lot you can do to help a family whose loved one has a life-limiting illness.

You can make a profound difference in a person's life whether it is a 15 minute visit, writing letters, playing music, or just sitting quietly, holding a patient's hand.

Learn more and become a Hospice Volunteer.

Hospice Service Information

The Hospice Team

The Hospice Team is an interdisciplinary team coordinated by physicians and registered nurses for the sole purpose of addressing the individual needs of each patient and his/her family and caregivers.

The Hospice Physician

Works in conjunction with the patient’s primary care physician.

The Primary Caregiver

Being the Primary Caregiver means providing the basic physical and emotional activities involved in meeting the regular on-going daily living needs of your loved one at home. This may involve doing such things as giving a bed bath, medications or special nourishments. It may involve special comfort measures, which we can teach you.  Generally, it means being available to your loved one to listen, to touch, to share, to be present and to care.

The Primary Care Nurse

The Primary Nurse manages the entire healthcare team caring for the patient, including the patient’s medical care. Each healthcare team member is highly skilled in assessing and managing pain and other symptoms.  The Primary Nurse educates and trains caregivers and provides hands on care.

The Certified Home Health Aide

Assists with personal care such as bathing, feeding, etc.

The Social Worker

Works closely with the patient and caregivers to identify any specific needs that will help provide emotional or spiritual support, along with addressing any financial issues. Also assists with end of life preparations.

The Chaplain

Works in conjunction with the patient’s clergy to provide spiritual support to the patient and his or her family. The chaplain also is available to conduct or attend memorial services.

The Volunteer

Specially trained volunteers are available to spend time with the patient, offer companionship and provide relief for the family.

Who pays for hospice?

MetroWest Hospice accepts Medicare, MassHealth and any private insurance with a hospice benefit. There are no out-of-pocket expenses for patients and families for any medical equipment such as oxygen, hospital beds or wheelchairs, or for medications used to relieve symptoms related to a patient’s hospice diagnosis. In addition, all staff-related costs are fully covered as well.

Who qualifies for hospice?

  • Someone diagnosed with a terminal or life-limiting illness
  • Someone with a life expectancy of six months or less, should his or her illness run its course (Many patients receive hospice care for a longer period of time.)
  • Someone who is no longer seeking curative treatments for his or her illness

What Matters the Most

9 out of 10 adults prefer to be cared for at home, rather than in a hospital or nursing home, if diagnosed with a terminal illness. Hospice provides that option — 96% of hospice care is provided in the patient’s home, or the location they call home.

People facing a terminal or life-limiting illness fear they will become a burden on family and friends, along with having out-of-control pain. Hospice care is special because it addresses the entire range of physical, psychosocial and spiritual needs of the patient and their caregivers, and does so in an interdisciplinary way. Hospice provides families with the support needed to keep their loved ones at home.

The Institute of Medicine (IoM) has created a public service announcement and website describing when and how to start the conversation about end of life care with friends, family, and care providers. The 30-second PSA can be viewed at, which also lists considerable resources for having a conversation about end-of-life values, goals, and preferences.

Comprehensive Care Plan

The hospice team will work with the patient and anyone he or she wishes to include on a care plan that includes pain and symptom management, assistive medical equipment and any other elements required to keep the patient safe and comfortable.

Support/Bereavement Groups & Celebrations of Remembrance

We hold bereavement and support groups for survivors, including 13 months of grief counseling for surviving family and caregivers, and all groups are facilitated by a clinical social worker. We also hold Celebrations of Remembrance twice a year. For more information on these groups or any of our other services, please call (508) 383-7000.

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