Skip To The Main Content


The health and recovery of our patients is our top priority, and we know that visitors are an important part of that process.

Visiting hours are different for each department. Call the main desk of MetroWest Medical Center at 508-383-1000 or 508-650-7000 to find out which department the patient is in and the visiting hours for that department.

Please find the directory for all our departments at Contact Us.

We ask that visitors:

  • Use hand sanitizer
  • Wear proper attire
  • Be considerate of others
  • Limit number of visitors to two
  • Keep noise to a minimum

Gift Shops

We also have countless items to make your stay more comfortable. From flowers and jewelry, to cards with heartfelt messages, to candy and the latest magazines, our shops have you covered.

Pumpkin Seed Gift Shop

Framingham Union Hospital
115 Lincoln Street
Framingham, MA
(508) 383-1602

Monday-Wednesday, Friday - 10:30 a.m. – 5 p.m.
Thursday – 10 a.m. - 5:30 p.m.
Saturday & Sunday - Noon – 4 p.m.

The Gift Shop at Leonard Morse Hospital

Leonard Morse Hospital
67 Union Street
Natick. MA
(508) 650-7119

Monday - Friday - 9:30 a.m. - 4:00 p.m.
Saturday & Sunday - 1:00 p.m. - 4:00 p.m.

Important Safety Information

Your health isn’t our only priority at MetroWest Medical Center. Your safety is just as important to us. Please take special note to ensure your stay with us is as safe as possible.

Leaving the room

Please do not leave your bed without assistance unless your physician has approved it. The bed rails are for your safety. Keep them in the upright position until lowered by hospital staff. Keep your feet covered with slippers or shoes to prevent falls, and never leave the unit without notifying your nurse.

Fire safety

We conduct fire drills on a regular basis at MetroWest Medical Center, so don’t become alarmed. We will keep you informed of any news in the event of a drill.


If at any point during your stay you have concerns about your safety or security, speak to your nurse, who can notify security through the hospital operator.

Visitor Accomodations

MetroWest Medical Center knows that you may have visitors from out of town, or those who want to stay close by while you’re in the hospital. To help, we’ve provided a list of hotels near the hospital to help your visitors find a place that fits their needs.

Local accommodations.

If members of your family need to stay in the area while you are recovering, there are several major hotel chains conveniently located nearby. For more information, please contact the hotels directly.

  • Crowne Plaza, 1360 Worcester Road, Natick, (508) 653-8800
  • The Hampton Inn, 319 Speen St., Natick, (508) 653-5000
  • Residence Inn by Marriott, 400 Staples Drive, Framingham, (508) 370-0001
  • Sheraton Framingham Hotel, 1657 Worcester Road, Framingham, (508) 879-7200

MetroWest Medical Center provides advanced medicine and personalized care, right here in your community.

Click here to see our services 


The Center for Heart & Vascular Services. At the forefront of heart and vascular disease for more than 25 years.

Learn More