The staff members at the Cancer Care Center are well equipped, by interest and training, to deal with the special needs and concerns of those living with cancer. All of our support services are provided free of charge and are available to anyone in the community.
Information and Education: The MetroWest Medical Cancer Care Center maintains a complete library of pamphlets, books, and videotapes, as well as information on specialized health care providers and other available resources. We also sponsor frequent educational programs on the prevention and early detection of cancer.
Financial Counseling: A financial counselor is available to assist with billing questions and insurance concerns.
Nutritional Counseling: Our oncology dietitian can offer practical tips for maintaining a healthy diet, which is an important factor in the effectiveness of therapy. Services include complete nutritional assessment, the development of strategies for maintaining sound nutritional health, and evaluating alternative nutrition therapies. To take advantage of this service, call 508-383-8510.
Oncology Nursing: At the MetroWest Cancer Care Center, specially trained oncology nurses coordinate the care of all patients. They develop a personalized care plan for each patient, help to identify and mobilize family and community resources, educate patients on the entire disease process, and counsel them on how the disease will affect their lifestyle.
Patient Navigator: Our patient navigator assists patients and families by coordinating appointments, implementing individual plans of care and providing guidance and support for dealing with a cancer diagnosis. The Navigator maintains contact with patients before and after treatments. They also serve as a consultant in the care of our cancer patients and in the community. To contact our Patient Navigator, Linda Mario, RTT, BS call 508-383-1378.
Social Work Services: Both nurses and our social workers address the emotional burdens of cancer with sensitivity and skill. Through counseling, support groups, and professional referrals, they help give patients and loved ones the strength to face the future with courage. Our trained social workers provide practical assistance like referrals for transportation, home health care, medical equipment, medication, financial/insurance assistance, and skilled nursing or hospice services. They also provide counseling related to how cancer affects lifestyle, emotions, self-image, sexuality, stress, and communication with family and friends. To arrange a confidential meeting with our social worker, Mellissa Hayon, LICSW, call 508-383-8529.
Bereavement Services: Our trained, caring social workers can ease the impact of loss through a children's support group, a widows' support group, and special programs for grieving families.
A Community of Caring: The MetroWest Cancer Care Center works closely with outside agencies and groups to extend the circle of resources available to cancer patients. Our community partners include:
- American Cancer Society
- Council on Aging in 26 surrounding communities
- Hospice and home care agencies
- Durable medical equipment and suppliers