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File of Life

In an emergency, it is helpful to have important medical and contact information close at hand. Download our File of Life, fill it out and keep it handy so that your medical team can offer safe care fast.

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MetroWest Medical Center is proud to be named One of America’s Best Coronary Intervention Hospitals for 2023 by Healthgrades! This distinction places us in the top 5% of hospitals nationwide for coronary intervention. We are also a 5 star recipient for our treatment of respiratory failure and a 5 star recipient for treatment of sepsis for 11 years in a row.

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About MetroWest Medical Center

Welcome to MetroWest Medical Center.  Our two hospitals in Natick and Framingham offer advanced diagnostic and treatment options for a wide range of healthcare needs. We have been serving our community for over 125 years, and we are committed to providing high quality, compassionate care, at a location close to home.

Whether you come to our hospitals for emergency care, to receive cancer treatment, for surgery, to share the birth of your baby with us, or for any other medical need, you can expect to receive excellent, comprehensive care from our highly skilled, award winning, physicians and staff. We are committed to earning the trust of every patient, family, and community member that walks through our doors by ensuring that our care meets the highest possible standards of care, every time.

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News & Announcements

File of Life Document Considered a Lifesaver Especially for Older Adults

Dec 28, 2023

Make sure you keep a File of Life in your home; it just might save your or a loved one’s life. 

MetroWest Medical Center is pleased to make available the File of Life document to its patients and community. During a medical emergency, there is often a lot of confusion, panic, and urgency. The File of Life puts vital information in the hands of emergency first responders and allows them to immediately begin treatment based upon the patient's medical history and prescription information.

“Having a File of Life in your home has numerous benefits,” says Dr. Lisa Sotir, Chair, Department of Emergency Medicine at MetroWest Medical Center. “Immediately knowing the individual’s medical history, first responders can begin corrective treatment at once. And when arriving at the Emergency Department, data will be helpful to medial staff so there is no time wasted getting information from a confused, anxious or ill patient.”

The File of Life is a red, magnetic packet that contains important medical information about the individual as well as list contact information for their doctor, family members, insurance information and any other special circumstances that rescue personnel should know. It is designed to help the local fire department, paramedics, and emergency rooms obtain the necessary medical history and emergency contact information in an emergency. It is kept in plain sight, usually on a refrigerator, in a bright red pouch. The form should be reviewed and updated as needed every six months.

The information on the form should include:

  • Existing conditions or chronic illnesses
  • Current medications (including over-the-counter medications taken regularly) with dosages and schedules
  • Allergies to any medications and food sensitivities
  • Regular healthcare providers (names and phone numbers), including the primary care physician and any specialists, along with the specific conditions each specialist is addressing
  • Special dietary considerations, such as low sodium, gluten-free, kosher, vegetarian
  • Communication issues, such as confusion, speech or hearing impairments, language preferences
  • Emergency contact information for trusted family members or friends

“Individuals who have a File of Life have peace of mind knowing they will have prompt and quality care because of the easy access to potentially life-saving information on the form,” says Dr. Sotir.

To obtain a File of Life document, please visit us at and complete the form on the website to have one sent to you.