File of Life

In an emergency, it is helpful to have important medical and contact information close at hand. Download our File of Life, fill it out and keep it handy so that your medical team can offer safe care fast.

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MetroWest Medical Center has earned top designation for Coronary Intervention!

MetroWest Medical Center is proud to be named One of America’s Best Coronary Intervention Hospitals for 2023 by Healthgrades! This distinction places us in the top 5% of hospitals nationwide for coronary intervention. We are also a 5 star recipient for our treatment of respiratory failure and a 5 star recipient for treatment of sepsis for 11 years in a row.

 America's 100 Best 

About MetroWest Medical Center

Welcome to MetroWest Medical Center.  Our two hospitals in Natick and Framingham offer advanced diagnostic and treatment options for a wide range of healthcare needs. We have been serving our community for over 125 years, and we are committed to providing high quality, compassionate care, at a location close to home.

Whether you come to our hospitals for emergency care, to receive cancer treatment, for surgery, to share the birth of your baby with us, or for any other medical need, you can expect to receive excellent, comprehensive care from our highly skilled, award winning, physicians and staff. We are committed to earning the trust of every patient, family, and community member that walks through our doors by ensuring that our care meets the highest possible standards of care, every time.

Learn what makes us a Community Built on Care

News & Announcements

Framingham Union Hospital Nationally Recognized for its Commitment to Quality Care for Heart Attacks in MetroWest

Jul 19, 2023

The American Heart Association presents the Mission: Lifeline STEMI Receiving CenterBronze award for implementation of quality treatment, care coordination for heart attack patients.

FRAMINGHAM, Mass. — July 19, 2023 – MetroWest Medical Center’s Framingham Union Hospital has received the American Heart Association’s Mission: Lifeline® STEMI Receiving Center Bronze recognition for its commitment to offering rapid, research-based care to people experiencing a specific type of heart attack known as an ST elevation myocardial infarction (STEMI), known to be more severe and dangerous than other types of heart attacks.

Each year, about 285,000 people in the U.S. experience this type of heart attack,caused by a complete blockage in a coronary artery. Nearly 40% of people who go to the emergency room with acute coronary syndrome are diagnosed with a STEMI. Like all heart attacks, this requires timely treatment to restore blood flow as quickly as possible.

Mission: Lifeline is a national, community-based initiative improving systems of care for patients with STEMI, non-ST elevation myocardial infarction (NSTEMI), stroke and out-of-hospital cardiac arrest. The program focuses on streamlining processes to speed the delivery of proper treatment for time sensitive, neuro-cardiovascular disease states.

Recognition as a Mission: Lifeline Receiving Center is designed to showcase hospitals that provide 24/7 support for STEMI. These important facilities coordinate with a network of referring hospitals and emergency medical services to provide guideline-directed STEMI and NSTEMI care.

“Care coordination is particularly important when someone experiences a STEMI heart attack, and American Heart Association guidelines call for specific actions in the hospital and following a hospital stay,” said James G. Jollis, M.D., volunteer for the American Heart Association’s Get With The Guidelines® - Coronary Artery Disease Systems of Care Advisory Work Group and cardiologist with The Christ Hospital Physicians – Heart & Vascular in Cincinnati. “Hospitals like Framingham Union are recognized for consistently supporting patients with science-based treatment and care coordination, ensuring the best opportunity for recovery.”

The Mission: Lifeline Receiving Center award is earned by hospitals that demonstrate a commitment to treating patients according to the most up-to-date research-based guidelines for STEMI care as outlined by the American Heart Association.

“MetroWest Medical Center’s Framingham Union Hospital is dedicated to improving the quality of heart care and the American Heart Association’s Mission: Lifeline program helps us achieve that goal,” said John Whitlock, Chief Executive Officer. “The Mission: Lifeline program puts proven knowledge and guidelines to work on a daily basis, so patients have the best possible chance of survival.”