File of Life

In an emergency, it is helpful to have important medical and contact information close at hand. Download our File of Life, fill it out and keep it handy so that your medical team can offer safe care fast.

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MetroWest Medical Center has earned top designation for Coronary Intervention!

MetroWest Medical Center is proud to be named One of America’s Best Coronary Intervention Hospitals for 2023 by Healthgrades! This distinction places us in the top 5% of hospitals nationwide for coronary intervention. We are also a 5 star recipient for our treatment of respiratory failure and a 5 star recipient for treatment of sepsis for 11 years in a row.

 America's 100 Best 

About MetroWest Medical Center

Welcome to MetroWest Medical Center.  Our two hospitals in Natick and Framingham offer advanced diagnostic and treatment options for a wide range of healthcare needs. We have been serving our community for over 125 years, and we are committed to providing high quality, compassionate care, at a location close to home.

Whether you come to our hospitals for emergency care, to receive cancer treatment, for surgery, to share the birth of your baby with us, or for any other medical need, you can expect to receive excellent, comprehensive care from our highly skilled, award winning, physicians and staff. We are committed to earning the trust of every patient, family, and community member that walks through our doors by ensuring that our care meets the highest possible standards of care, every time.

Learn what makes us a Community Built on Care

News & Announcements

MetroWest Medical Center Employee Spotlight: Addie Gibson

Apr 20, 2023

FRAMINGHAM, Mass. - MetroWest Medical Center (MWMC) employee, Addie Gibson, has worked at MWMC for the past 20 years. Her current title is Director of Hospitality and Community Liaison. Addie often attends and coordinates local events on behalf of MWMC to support our MetroWest community.

Addie started at Framingham Union Hospital as a caterer that managed the hospital events. While working at Leonard Morse Hospital in Natick, Addie was a Patient Service Manager, then became Director of Food and Nutrition. At one point, she worked as a contractor for the onsite Morrison Healthcare Food Services provider, to learn their business.

Through Addie’s career at MetroWest Medical Center, she has overseen many hospital departments including housekeeping, food service, transport, environmental services, volunteers, telecommunications, guest services, valet and pastoral care. As of September 2022, Addie took on the Community Liaison role in addition to her Director of Hospitality role.

The best part of her job is her team, coworkers and the patients she serves. Over the years, Addie has built many friendships, not only with coworkers, but also patients. Addie chose to work in the healthcare industry based on the values her family taught her – paying it forward and helping others. Through personal experiences, Addie learned the importance of supporting people who are going through health challenges. While she does not have a clinical degree, Addie knew that she wanted to be part of the solution in healthcare in order to help patients.

About 15 years ago, as Co-Chair, Addie and team initiated the “Go Green MWMC” committee. The employee team started a recycling program, in addition to other activities that are still implemented. MWMC achieved national “clean medicine” awards four years in a row as members of the “Practice Green Health” organization. The Food Service team that Addie oversees also engages in a Healthy Food Pledge. MWMC still practices green initiatives including composting in the kitchen, energy programs (turn the lights off), mops in each room (dry mops separate from wet mops) to ensure no cross contamination, paperless meetings by using white boards, and offering a refillable 12 oz. mug in the hospital cafeteria for $1 refills. Recently, MWMC purchased a new dish washing machine that cuts down on water use, in addition to an upgraded lighting system for energy reduction.

In Addie’s free time, she is passionate about cooking for her family. She enjoys international travel while learning about different cultures. Addie also enjoys reading.

“At MetroWest Medical Center, we work hard to provide a safe and high-quality patient care experience. From our excellent clinical team to a healthy meal and a clean room, I am proud to work with such a dedicated team,” said Addie.