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In an emergency, it is helpful to have important medical and contact information close at hand. Download our File of Life, fill it out and keep it handy so that your medical team can offer safe care fast.

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MetroWest Medical Center has earned top designation for Coronary Intervention!

MetroWest Medical Center is proud to be named One of America’s Best Coronary Intervention Hospitals for 2023 by Healthgrades! This distinction places us in the top 5% of hospitals nationwide for coronary intervention. We are also a 5 star recipient for our treatment of respiratory failure and a 5 star recipient for treatment of sepsis for 11 years in a row.

 America's 100 Best 

About MetroWest Medical Center

Welcome to MetroWest Medical Center.  Our two hospitals in Natick and Framingham offer advanced diagnostic and treatment options for a wide range of healthcare needs. We have been serving our community for over 125 years, and we are committed to providing high quality, compassionate care, at a location close to home.

Whether you come to our hospitals for emergency care, to receive cancer treatment, for surgery, to share the birth of your baby with us, or for any other medical need, you can expect to receive excellent, comprehensive care from our highly skilled, award winning, physicians and staff. We are committed to earning the trust of every patient, family, and community member that walks through our doors by ensuring that our care meets the highest possible standards of care, every time.

Learn what makes us a Community Built on Care

News & Announcements

MetroWest Medical Center Framingham Union Hospital Reaches Agreement with SEIU

Aug 1, 2021

Tenet Healthcare bargains in good faith to settle second union contract this year in Massachusetts

Framingham, MA - MetroWest Medical Center Framingham Union Campus is pleased to have reached a three-year agreement with the Service Employees International Union (SEIU), the union that represents various employees at the hospital including food services, environmental services, and various patient care aides. The hospital reached a tentative agreement with the union on July 16, 2021, and the employees ratified the agreement yesterday, on July 29th. The agreement is a testament to the collaborative relationship between the hospital and the SEIU, and we look forward to continuing in this collaborative manner.

The agreement with the SEIU at MetroWest Medical Center marks the second collective bargaining agreement entered into by a Tenet affiliated hospital in Massachusetts in the past few months, and the 29th collective bargaining agreement entered into by a Tenet affiliate since January, 2020. The other ratified collective bargaining agreement in Massachusetts was between Saint Vincent Hospital and the UFCW in March, 2021. In both cases, the union and the hospital made compromises to their positions, and Saint Vincent Hospital and the UFCW came up with a creative compromise to staffing ratios requested by the UFCW.

The agreements reached with SEIU and UFCW stand in stark contrast to Saint Vincent’s unresolved contract negotiations with the Massachusetts Nurses Association (MNA), which remain unsettled largely due to the MNA’s irresponsible insistence on unreasonable mandated staffing ratios, despite overwhelming and repeated evidence that the hospital’s staffing is both safe and effective. The most recent factual evidence of SVH’s staffing and quality is its rating in the U.S. News & World Report, which is indisputable. MNA does not appear to care about compromise. Instead, the union has clearly prioritized its strike and spreading known falsehoods about Saint Vincent Hospital over patient safety and over the nurses it represents, putting the community’s healthcare services at risk.