Emergency Care

Check in to the emergency room

When you visit a MetroWest Medical Center Emergency Room, you’ll find:

  • Comprehensive emergency services 24 hours a day, 7 days per week
  • Board-certified emergency doctors and nurses experienced in advanced cardiac, stroke, trauma and pediatric care
  • Two convenient locations at Leonard Morse Hospital and Framingham Union Hospital

Our Locations

When you need emergency medical care, you can trust that you’ll find high quality care with MetroWest Medical Center. You can find comprehensive MetroWest emergency services at both Leonard Morse Hospital in Natick and Framingham Union Hospital in Framingham. We staff our emergency rooms with expert emergency doctors and skilled nurses who can provide expert emergency, heart and pediatric care.

If you believe you may be having a heart attack or any other life-threatening emergency, please call 911 immediately.

Heart and Stroke Care

If you or a family member is experiencing a heart attack or stroke, you can expect rapid assessment, diagnosis and treatment from experienced staff at MetroWest Medical Center. MetroWest Medical Center is a certified Stroke Center, and has been awarded the Gold Plus Target Stroke Elite Award by the American Heart Association, an advanced level of recognition acknowledging our hospital’s consistent high quality care for stroke patients.

Our Framingham location is the only hospital between Boston and Worcester with a fully equipped cardiac catheterization lab. This means that we are able to provide immediate emergency care for patients experiencing a heart attack by assessing extent and location of blockages in heart arteries and opening the blockage in the vessel causing the heart attack and restoring normal blood flow.  Our cardiac catheterization lab has recently received the American Heart Association Gold+ award for STEMI care, meaning that our highly trained medical team consistently opens blocked arteries in heart attack patients in under 90 minutes, which is the gold standard for care.

Low Wait Times

Accidents and illness can happen fast, but at the MetroWest Emergency Departments at Leonard Morse Hospital and Framingham Union Hospital, you’ll find fast emergency care. We work to keep our wait times low and address your medical crisis as soon as possible. Our wait times at our Natick campus are consistently 15 minutes or less, and our wait times in Framingham are typically under 30 minutes.

If you have a non-life-threatening situation that needs medical attention, you can check in online ahead of time to minimize your wait at the hospital and remain comfortably at home until you’re seen by a doctor.

Learn More

To learn more about the emergency services offered with MetroWest Medical Center, we encourage you to give us a call. Contact Leonard Morse Hospital at (508) 650-7000 or Framingham Union Hospital at (508) 383-1000.

Use our online check-in before you visit the Emergency Room.
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