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Emergency Care

From life’s little mishaps to major medical emergencies, MetroWest Medical Center is here for you and your family. We provide quality emergency care for the greater MetroWest community: adults and children, a simple emergency to the potentially life threatening, with access 24-hours a day, 7 days a week.

Emergency Care at MetroWest Medical Center

When you need emergency medical care, you can trust that you’ll find high quality care with MetroWest Medical Center, at our Framingham Union Hospital in Framingham, Ma. We staff our emergency rooms with expert emergency doctors and skilled nurses who can provide expert emergency, cardiac, stroke and more.

Our Framingham Union Hospital Emergency Department features modern technology and highly trained staff that care for all your emergency needs.

Each year, the Emergency Department at MetroWest Medical Center treats approximately 40,000 patients. Emergency care services include:

If you believe you may be having a heart attack or any other life-threatening emergency, please call 911 immediately.

Low Wait Times

Accidents and illness can happen fast, but at the MetroWest Medical Center Emergency Department at Framingham Union Hospital, you’ll find fast emergency care. We work to keep our wait times low and address your medical crisis as soon as possible.

Please remember, we provide care to the most critical cases first. Patients are evaluated on arrival by a registered nurse and are then seen by an emergency medical provider based on severity. If an ambulance arrives with a critical patient or there is an emergency situation, the wait time for other patients may be affected, and wait times are always subject to change.

Visitors

We want you to have the support of family and friends, but have put restrictions in place due tothe COVID-19 pandemic. Please visit here to see our current visitor policy. Please also be aware that Hospital staff are prohibited from giving out information about you to anyone without your permission.

Free WiFi Access

MetroWest Medical Center provides free WiFi so patients and visitors can connect to the internet.

Parking

MetroWest Medical Center provides complimentary parking lot access.

Learn More

To learn more about the emergency services offered with MetroWest Medical Center, we encourage you to give us a call. Contact Framingham Union Hospital at (508) 383-1000.

All Emergency Room Services

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Cardiac Emergencies

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Stroke Emergencies

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Request Your File of Life; It Just Could Save Your Life!

MetroWest Medical Center is pleased to announce participation in the File of Life program. During a medical emergency, there is often a lot of confusion, panic, and urgency. The File of Life puts vital information in the hands of emergency first responders and allows them to begin treatment based upon the patient's medical history and prescription information.

The File of Life is a red, magnetic packet that contains important medical information about the individual as well as list contact information for their doctor, family members, insurance information and any other special circumstances that rescue personnel should know. It is designed to help the local fire department, paramedics, and emergency rooms obtain the necessary medical history and emergency contact information in an emergency. It is kept in plain sight, usually on a refrigerator. The form should be reviewed and updated as needed every six months.

To request your File of Life, fill out the form below:

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