Emergency Room
Emergency Room Care
From life’s little mishaps to major medical emergencies, MetroWest Medical Center is here for you and your family. We provide quality emergency care for the greater MetroWest community: adults and children, a simple emergency to the potentially life threatening, with access 24-hours a day, 7 days a week.
ER Near You
Nobody wants to end up in an emergency room. But if and when you do, it helps knowing you have access to quality emergency care close to home. At MetroWest Medical Center, we’re proud to offer quality emergency care that’s not only comprehensive, but also convenient.
Emergency Care at MetroWest Medical Center
When you need emergency medical care, you can trust that you’ll find high quality care with MetroWest Medical Center, at our Framingham Union Hospital in Framingham, Ma. We staff our emergency rooms with expert emergency doctors and skilled nurses who can provide expert emergency, cardiac, stroke and more.
Our Framingham Union Hospital Emergency Department features modern technology and highly trained staff that care for all your emergency needs.
Each year, the Emergency Department at MetroWest Medical Center treats approximately 40,000 patients. Emergency care services include:
- 33 treatment rooms
- 6 urgent care chairs
- Comprehensive emergency services 24-hours a day, 7 days per week
- Experienced, Board-certified emergency doctors and nurses
- The only Cardiac Catheterization Lab between Worcester & Boston
- Stroke Center
- Emergency Mental Health Services
- Sports Injuries
If you believe you may be having a heart attack or any other life-threatening emergency, please call 911 immediately.
Low Wait Times
Accidents and illness can happen fast, but at the MetroWest Medical Center Emergency Department at Framingham Union Hospital, you’ll find fast emergency care. We work to keep our wait times low and address your medical crisis as soon as possible.
Please remember, we provide care to the most critical cases first. Patients are evaluated on arrival by a registered nurse and are then seen by an emergency medical provider based on severity. If an ambulance arrives with a critical patient or there is an emergency situation, the wait time for other patients may be affected, and wait times are always subject to change.
Visitors
We want you to have the support of family and friends. Please visit here to see our current visitor policy. Please also be aware that Hospital staff are prohibited from giving out information about you to anyone without your permission.
Free WiFi Access
MetroWest Medical Center provides free WiFi so patients and visitors can connect to the internet.
Parking
MetroWest Medical Center provides complimentary parking lot access.
Learn More
To learn more about the emergency services offered with MetroWest Medical Center, we encourage you to give us a call. Contact Framingham Union Hospital at (508) 383-1000.
All Emergency Room Services
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Cardiac Emergencies
Our Framingham Union Hospital is the only hospital between Boston and Worcester with a fully equipped cardiac catheterization and electrophysiology lab. -
Emergency Room Locations
Whether it’s a broken bone, high fever or a more severe medical emergency like a heart attack, we are ready to provide quality care when seconds matter. -
Stroke Emergencies
MetroWest Medical Center is a certified Stroke Center, and has been awarded the 2018 Gold Plus Target Stroke Award by the American Heart Association. -
When to Go to an ER
Find out what constitutes a medical emergency and when you should visit an emergency room or ER.
Request Your File of Life; It Just Could Save Your Life!
MetroWest Medical Center is pleased to announce participation in the File of Life program. During a medical emergency, there is often a lot of confusion, panic, and urgency. The File of Life puts vital information in the hands of emergency first responders and allows them to begin treatment based upon the patient's medical history and prescription information.
The File of Life is a red, magnetic packet that contains important medical information about the individual as well as list contact information for their doctor, family members, insurance information and any other special circumstances that rescue personnel should know. It is designed to help the local fire department, paramedics, and emergency rooms obtain the necessary medical history and emergency contact information in an emergency. It is kept in plain sight, usually on a refrigerator. The form should be reviewed and updated as needed every six months.
To request your File of Life, fill out the form below:
