Emergency Care

From life’s little mishaps to major medical emergencies, MetroWest Medical Center is here for you and your family. We provide quality Emergency care for the greater MetroWest community: adults and children, a simple emergency to the potentially life threatening, with access 24-hours a day, 7 days a week.

Emergency Care at MetroWest Medical Center

When you need emergency medical care, you can trust that you’ll find high quality care with MetroWest Medical Center. You can find comprehensive MetroWest emergency services at both Leonard Morse Hospital in Natick and Framingham Union Hospital in Framingham. We staff our emergency rooms with expert emergency doctors and skilled nurses who can provide expert emergency, cardiac, stroke and pediatric care.

If you believe you may be having a heart attack or any other life-threatening emergency, please call 911 immediately.

One Emergency Department, Two Campuses

MetroWest Medical Center has two emergency department locations, located just six miles apart: Leonard Morse Hospital in Natick, MA and Framingham Union Hospital in Framingham, MA. Both locations offer a comfortable environment, featuring modern technology and highly trained staff that care for all your emergency needs.

Each year the Emergency Departments at MetroWest Medical Center treat approximately 58,000 patients. Emergency care services include:

• 48 treatment rooms
• Comprehensive emergency services 24-hours a day, 7 days per week
• Experienced, Board-certified emergency doctors and nurses
• Cardiac Catheterization Lab in Framingham
• Stroke Center
• Pediatric Emergency Medicine
• Emergency Mental Health Services
• Sports Injuries
• Urgent Care Centers

Low Wait Times

Accidents and illness can happen fast, but at the MetroWest Medical Center Emergency Departments at Leonard Morse Hospital and Framingham Union Hospital, you’ll find fast emergency care. We work to keep our wait times low and address your medical crisis as soon as possible.

Please remember, we provide care to the most critical cases first. Patients are evaluated on arrival by a registered nurse and are then seen by an emergency medical provider based on severity. If an ambulance arrives with a critical patient or there is an emergency situation, the wait time for other patients may be affected, and wait times are always subject to change.

Visitors

We want you to have the support of family and friends. In order to maintain your privacy and confidentiality, as well as maximize our efficiency to treat you, we may limit visitors to two at a time. We also ask that they remain in your room and others wait in our waiting area. Please be aware that Hospital staff are prohibited from giving out information about you to anyone without your permission.

Free WiFi Access

MetroWest Medical Center provides free WiFi so patients and visitors can connect to the internet.

Parking

MetroWest Medical Center provides complimentary parking lot access at both of our campuses.

Learn More

To learn more about the emergency services offered with MetroWest Medical Center, we encourage you to give us a call. Contact Leonard Morse Hospital at (508) 650-7000 or Framingham Union Hospital at (508) 383-1000.