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Partial Hospital Program and Intensive Outpatient Program

Our Mission for Mental Health Care

At MetroWest Medical Center, our mission is to provide patient-centered, evidence-based care for patients struggling with psychiatric symptoms. Our experienced team of board-certified psychiatrists, licensed social workers, addiction counselors, clinical nurse practitioners and nurses is committed to creating a welcoming environment and to facilitating patient improvements by providing comprehensive treatment options and compassionate care.

Note: To ensure patient safety during the COVID-19 pandemic, our programs are currently facilitated via Zoom.

Partial Hospital Program (PHP)

Our partial hospital program at Leonard Morse Hospital in Natick is a short-term therapy program designed for patients at least 18 years old who are transitioning from inpatient mental health care to outpatient care. This program is also for patients in the emergency room who don’t pose a threat to themselves or others, but may need a structured treatment plan and environment.

The treatment duration of the PHP may vary based on the needs and goals of the participant. The average duration of treatment is about 2 weeks. MetroWest Medical Center’s PHP runs Monday to Friday, from 9:00 a.m. to 1:00 p.m. Our PHP features the following:

  • Psychoeducation (participants attend four groups daily, 5 days per week, to help them learn coping skills and mindfulness techniques that promote and sustain psychiatric wellness)
  • Psychotherapy
  • Medication management
  • Individual/case management from experienced behavioral health experts backed by the resources of a comprehensive behavioral health program
  • Access to appropriate outpatient and/or community services
  • After-care planning

When participants have improved but continue to require significant support, they may be advised to transition to the Intensive Outpatient Program.

Intensive Outpatient Program (IOP)

The IOP is ideal for patients aged 18 and above who are transitioning back to their previous lifestyle. While most IOP patients came from PHP, participants may also start their treatment in our IOP. Participants starting at the IOP level of care usually do not require medication management.

This program runs every Monday, Tuesday and Thursday, from 3:00 p.m. to 6:00 p.m. Participants of the IOP attend three groups each meeting to help them learn coping skills and mindfulness techniques that promote and help sustain psychiatric wellness.

Just like PHP, the duration of treatment at the IOP varies depending on the mental condition of each participant. The average duration of treatment is about 2 weeks.

Conditions Treated by the Partial Hospital Program and Intensive Outpatient Program

Our PHP and IOP help treat mental disorders and behavioral health problems such as, but are not limited to:

  • Bipolar disorder
  • Co-occurring substance use disorders
  • Depression
  • Generalized anxiety disorder (GAD)


MetroWest Medical Center accepts most insurances, including Medicare when coupled with Mass Health or another secondary insurance provider.

Download our Referral Form


MetroWest Medical Center is fully accredited by the Joint Commission on the Accreditation of Healthcare Organizations (JCAHO).

Refer Patients

If you or someone you know are experiencing psychiatric symptoms, call 508-650-7339 as early as possible to help prevent life-threatening circumstances, such as suicide attempts and violent behavior, from happening. Alternatively, you may print the referral form below and fax to 508-650-7818.

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