Quality and Safety

Care You Can Count On

At MetroWest Medical Center, our team of doctors, nurses and compassionate caregivers are dedicated to providing you and your family with high-quality care. From the moment you arrive at our hospital, you’ll notice the difference this commitment makes in your experience.

Our Values

Our values are an important part of what sets MetroWest Medical Center apart, and inspire us to maintain the highest quality of care for you and your family. These values include:

• Dignity & Reverence. Every life is a gift from God and each individual is valued.
• Trust. We promote honest and open communication with patients and among staff.
• Teamwork. We recognize the contributions of all enhance the health of the communities we serve. We work in cooperation with other organizations to protect vulnerable populations throughout the region.
• Integrity. We are honest and fair and scrutinize everything we do.
• Heritage. Inspired by the example of the Sisters of Providence, the ideals and tradition of Catholic health care still constitutes our foundation.

Quality Initiatives

Quality in health care, or anywhere, does not just happen by accident. It takes hard work and exceptional individuals to maintain this strict standard. At MetroWest Medical Center, we continue to uphold and improve on the quality health care you deserve through a number of quality initiatives.