Accessibility Statement

We are committed to providing a website that is accessible to the widest possible audience. To do so, we are actively working with consultants to update the website by increasing its accessibility and usability by persons who use assistive technologies such as automated tools, keyboard-only navigation, and screen readers.

We are working to have the website conform to the relevant standards of the Section 508 Web Accessibility Standards developed by the United States Access Board, as well as the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines 2.1. These standards and guidelines explain how to make web content more accessible for people with disabilities. We believe that conformance with these standards and guidelines will help make the website more user friendly for all people.

Our efforts are ongoing. While we strive to have the website adhere to these guidelines and standards, it is not always possible to do so in all areas of the website. If, at any time, you have specific questions or concerns about the accessibility of any particular webpage, please contact so that we may be of assistance.

Thank you. We hope you enjoy using our website.

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Critical Care That’s Close to Home

When it comes to a life-threatening illness or injury, you want high-quality care that’s close to home. MetroWest Medical Center’s Intensive Care Unit (ICU) has the staff and resources to provide care and healing for a wide variety of complex medical, surgical or psychological concerns. We offer:

  • A compassionate and highly trained staff
  • A warm, healing environment for both you and your family
  • State-of-the-art technology and diagnostic procedures
  • Doctors and nurses with advanced training in critical care and cardiac care, as well as advanced cardiac life support certification
  • Convenience of quality care close to home, with a 12-bed ICU at Framingham Union Hospital
  • MetroWest Medical Center uses KRONOS Optilink/Extensions as their inpatient methodology tool for measuring patient acuity/patients’ requirements for nursing care. The KRONOS Optilink/Extensions tool supports the work of the nurses, but does not replace the Registered Nurses clinical judgment about the care needs of our patients.

Why Choose MetroWest?

At MetroWest, we work hard to provide a positive space and a warm environment that promotes healing and open communication for you and your family. While in the Intensive Care Unit, our highly trained Registered Nurses are only assigned to one or two patients at a time, and you can expect to be treated with the respect and compassion you deserve.

During your stay with us, your family will be encouraged to visit to support you in your healing. Our ICU team will work with you and your family to determine the best visiting schedule. This will help ensure that your loved one can receive plenty of quiet rest, as well as ongoing medical attention, to speed their recovery.

For More Information

Want to learn more? Feel free to contact Framingham Union Hospital ICU at (508) 383-1400.

ICU Nurse to Patient Ratios

More Information